Server - Food and Beverage Professional
2 days ago
The ideal candidate will contribute to the success of Coast Hotels by providing exceptional customer service and upholding quality standards for our Food and Beverage operations.
Key Responsibilities:
- Deliver outstanding customer service through the completion of routine duties and tasks, including taking, relaying, and serving food and/or beverage orders, pouring all drinks as per industry standards, and providing product knowledge.
- Act as an ambassador for Coast Hotels, greeting guests, making them feel welcome, and handling basic inquiries.
- Adhere to quality and industry standards when completing tasks, ensuring the safety and security of the property, the team, and guests.
- Check on guest satisfaction and follow up on requests where possible and appropriate.
- Stock supplies and maintain inventory levels.
- Demonstrate a customer service attitude with internal and external contacts.
Requirements:
- Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent).
- Hepatitis A vaccination is recommended.
- Professional attitude and appearance.
- Excellent communication, interpersonal, and customer service skills.
- Cash handling experience is an asset.
- Ability to multi-task and work in a fast-paced environment.
- High attention to detail and ability to work independently.
Additional Skills:
- Secondary school diploma preferred.
- Strong time management and organizational skills.
- Knowledge of health and safety regulations.
- Knowledge of menu items.
- Ability to work as part of a team and independently.
- Industry-specific certifications such as Food & Beverage Server are an asset.
- Workplace Hazardous Materials Information System (WHMIS) training is an asset.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
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