Retail Store Manager

4 weeks ago


Hamilton, Ontario, Canada Modi Corp Full time
Retail Store Supervisor Job Description

Modi Corp is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Manage and motivate a team of 3-4 employees to achieve sales targets and provide exceptional customer service.
  • Order and manage merchandise inventory, ensuring accurate stock levels and minimizing waste.
  • Authorize returns and resolve customer complaints in a timely and professional manner.
  • Establish and maintain work schedules, ensuring adequate staffing levels and minimizing overtime.
  • Prepare and review sales reports, identifying trends and areas for improvement.
  • Assist in the preparation of the operating budget and maintain inventory and budgetary controls.
  • Support the integration of newcomers and refugees into our team, providing assistance with settlement needs and facilitating access to community resources.
Requirements:
  • College diploma or equivalent experience.
  • 1-2 years of retail experience, with a proven track record of sales growth and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • MS Office skills and proficiency in inventory management software.
Work Environment:

Our retail store operates in a fast-paced environment, with tight deadlines and a focus on customer satisfaction. As a Retail Store Supervisor, you will be expected to work effectively under pressure, maintaining a high level of professionalism and attention to detail.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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