Infrastructure Support Specialist
2 months ago
Infrastructure Support Engineer
**About the Role**
ComputerTalk is a leading provider of Cloud Hosted Contact Center and Unified Communication Solutions in Canada. We have a strong reputation for delivering high-quality solutions to our clients worldwide. As an Infrastructure Support Engineer, you will play a critical role in designing, engineering, building, and supporting our world-class redundant voice/data centers.
**Key Responsibilities**
* Design and engineer redundant voice/data centers to ensure high availability and performance
* Collaborate with our team to support our complete product line
* Administer, deploy, and performance-tune Windows servers
* Experience with Skype for Business 2015 and/or 2019, SQL clusters, and Network Operation Management is required
* General knowledge of Networking technologies is essential
* Some overtime and on-call work is required
**What We Offer**
* Opportunity to work with a leading provider of Cloud Hosted Contact Center and Unified Communication Solutions
* Collaborative and dynamic work environment
* Competitive compensation and benefits package
**Requirements**
* Experience with Windows server administration, deployment, and performance tuning
* Experience with Skype for Business 2015 and/or 2019, SQL clusters, and Network Operation Management
* General knowledge of Networking technologies
* Some overtime and on-call work is required
**Preferred Qualifications**
* Certifications from VMware, Cisco, and Microsoft are an asset
* Telecommunications or contact center product experience is seen as an asset
**Language**
en-US
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