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Technology Director

1 month ago

Surrey, British Columbia, Canada E.B. Horsman & Son Full time

About the Role

E.B. Horsman & Son is a leading Western Canadian electrical distributor with a strong culture and engaging work environment. We are seeking a skilled Technology Manager to join our team and drive our company forward.

Key Responsibilities

  • Lead and develop a team of technology professionals to deliver key outcomes and prioritize workload.
  • Contribute to the Digital & Technology management team, including handling escalations, resolving confidential staffing issues, and measuring and tracking team KPIs.
  • Provide technical expertise and proficiency in Microsoft 365, Veeam, VMWare, Active Directory, hybrid environments, Azure, Meraki, Palo Alto, Citrix, Ring Central VOIP, and asset management.
  • Ensure team documentation is accurate and complete, and take accountability for critical infrastructure including backups and recovery, network, communications, and cyber incidents.
  • Manage relationships with managed service providers, vendors, and contractors, including negotiation and authorization of hardware, software, and service acquisitions, support contracts, and service level agreements.

Requirements

  • Bachelor's Degree or Diploma in Computer Information Systems, or 10 years of equivalent work experience.
  • Minimum 10 years of experience, including 3 years in leadership with direct experience in a Windows-based, M365 environment.
  • Hands-on experience with incident response strategies, proven success in building infrastructure strategies to enable business growth and continuous improvement, and excellent communication and documentation skills.
  • Experience implementing change management processes, managing service providers, and working knowledge of ticketing systems.

About E.B. Horsman & Son

We are a proud equal opportunities employer committed to creating a respectful, inclusive, and barrier-free workplace that allows all of our people to reach their full potential. We welcome all qualified candidates to apply and hope you will choose E.B. Horsman & Son as your employer of choice.