Branch Manager
7 days ago
About Trailcon Leasing, Inc.
Trailcon Leasing, Inc. is a leading provider of trailer rental, leasing, and maintenance solutions. We are currently hiring an Operations Manager to join our Brampton, ON location.
The Operations Manager will be responsible for the operational management of the branch, serving as a liaison between departments and maintaining ongoing relationships with customers. This role is critical in resolving problems and ensuring compliance with corporate policies, procedures, and regulations.
Responsibilities:
- Support, communicate, and implement all company initiatives
- Drive, communicate, and ensure compliance with all corporately mandated policies, procedures, and processes
- Measure, track, and perform ongoing analysis to ensure process and financial objectives are met
- Evaluate, coach, and develop maintenance associates within the business unit
- Own and control performance management within Operations ranks
- Support managers in all aspects of the operation, including Sales and Rental product lines
- Ensure agreed-upon customer requirements are achieved and that satisfaction objectives are met
- Monitor all Operations activities of the branch
- Accountable for all maintenance-related assets, cost, and control
Requirements:
- Experience in lean fundamentals or continuous improvement strategies
- Minimum ten (10) years' experience in a similar supervisory position
- Post-secondary education in a related field/College or University degree preferred
- Hands-on and results-oriented supervisory experience
- Superior customer service skills to maintain and enhance relationships with Trailcon customers
- Strong understanding of company principles, implementation, and facilitation
- Ability to communicate effectively at all levels of the Company
Benefits:
- Comprehensive Benefits 100% company paid (Medical, Dental, Vision, Health, AD&D, STD/LTD, Life Insurance)
- 3 weeks' vacation, 5 wellness days
- Stable career
- Family environment and company culture
- RRSP program
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