Information Technology Specialist
2 months ago
Nature's Touch Inc. is a leading supplier of frozen fruit to major retailers in North America, Australia, Taiwan, and Japan. We are seeking a skilled IT Technician to join our team and provide technical support to our internal clients.
Key Responsibilities- Provide first-line technical support to users via phone, email, and MS Teams.
- Diagnose and resolve hardware and software issues for desktops, laptops, printers, and scanners.
- Set up and configure new user accounts and workstations.
- Install, modify, and repair computer hardware and software systems.
- Support end-user applications, such as Microsoft Office 365, and email.
- Provide support for remote users, including VPN and remote desktop setup and troubleshooting.
- Troubleshoot and diagnose technical issues with software and hardware.
- Provide timely and regular updates to users on the status of their technical issues.
- Undergraduate degree in Information Technology, Computer Science, or Computer Engineering.
- Strong knowledge of Microsoft Office programs.
- Knowledge of PC components and design, networking concepts, and PC setup, troubleshooting, and preventive maintenance.
- Microsoft MCSE or MCP is a significant asset.
- Solid PC Hardware skills, competent in all aspects of PC/laptop/peripheral installation, repair, parts replacement, and configuration.
- At least 3-5 years of experience in a similar role.
Nature's Touch Inc. offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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Montreal, Quebec, Canada Nature's Touch Inc. Full timeAbout the RoleNature's Touch Inc. is a leading supplier of frozen fruit to major retailers globally. We're seeking an experienced IT Technician to join our team and provide technical support to our internal clients.Key ResponsibilitiesProvide first-line technical support to users via phone, email, or in-person.Diagnose and resolve hardware and software...
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