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Creative Director of Digital Experience
1 month ago
TD Bank is a leader in customer experience, and we're looking for a creative director to spearhead new thinking and drive the implementation of our design vision.
As a Creative Director of Digital Experience, you'll be responsible for defining, evangelizing, and driving the overall design vision for TD's products. You'll contribute to the development of visual design principles and maintain frameworks for our digital platforms.
We're seeking an experienced leader who can bring their expertise in user interface design and drive collaboration with stakeholders across the organization. You'll mentor and guide members of the online banking visual design team, ensuring they have the skills and resources needed to deliver exceptional customer experiences.
Responsibilities:
- Main Responsibilities: Define and evangelize a compelling vision for TD sites and app responsive visual designs, collaborate closely with UX designers, copywriters, design researchers, creative technologists, product owners, and developers.
- Design Reviews: Effective communication of conceptual ideas, detailed designs, and design approaches/rationales, participate in design reviews, iterate based on feedback and creative direction.
- Project Visual Design: Oversee project visual design deliverables all the way through execution, ensure quality assurance of all creative deliverables.
- Ideation and Concept Development: Ideation, concept development, and experience innovation, stay abreast of current design methodologies, practices, and trends.
- Customer Research: Participation in observational studies, usability testing, and other customer research.
Requirements:
- A degree in design or a design-related discipline (visual design, graphic design).
- 5+ years of experience designing interactive experiences.
- Comprehensive understanding of interaction and UI design.
- Possion for creating simple and stunning visual design solutions.
- Ability to translate conceptual ideas into compelling customer experiences.
- Meticulous attention to detail.
- Ability to ask good questions and communicate effectively both verbally and in writing.
- Ability to communicate ideas to a diverse audience and constructively integrate feedback.
- A conceptual thinker with proven problem-solving skills.
- Ability to see the big picture and hone-in on the details.
- Strong interpersonal skills with the ability to collaborate well in a team environment.
- Proficiency with design tools such as Figma and Adobe's Creative Suite.
- A strong portfolio that showcases your understanding of user-centered design.
In exchange for your expertise, we offer a competitive salary range of $76,800 - $115,200 CAD, plus a benefits package that includes health and wellness programs, retirement savings options, paid time off, and opportunities for career growth and development.
