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Customer Analytics Strategist

2 months ago

Edmonton, Alberta, Canada Jobber Full time
About the Role

We're seeking a seasoned Customer Analytics Manager to join our Business Analytics team at Jobber. As a key member of our team, you'll play a critical role in driving business outcomes through data-driven insights and strategic recommendations.

Key Responsibilities
  • Develop and implement data analytics solutions to measure and optimize customer success and product engagement.
  • Collaborate with stakeholders to understand business objectives and translate them into actionable insights and recommendations.
  • Drive business and analytic consulting, including hands-on data analysis, performance insights, and strategic improvement initiatives.
  • Make recommendations to enhance our reporting capabilities and establish best practices for scaling.
Requirements
  • Strong business acumen and ability to define strategic initiatives and oversee the development of impactful proposals.
  • Passion for storytelling with data and ability to synthesize complex information into simple, clear, and compelling actionable insights.
  • Expert-level SQL programming skills and solid understanding of complex relational data structures.
  • Strong quantitative skills and experience utilizing scientific analytical methods and quantitative analysis techniques.
What We Offer

At Jobber, we're committed to fostering an inclusive work environment and believe that diverse teams perform better. We offer a total compensation package, including an extended health benefits package, RRSP matching, and stock options. We also provide a dedicated Coaching and Development function to help build your career and support your growth.