Store Manager

4 weeks ago


Barrie, Ontario, Canada The Home Depot Canada Full time

Unlock Your Potential with The Home Depot Canada

As a Store Manager, you will be responsible for leading a team of associates to deliver exceptional customer service and drive store profitability.

Key Responsibilities:

  • Provide outstanding customer service by ensuring customers are acknowledged, their needs are met, and complaints are resolved.
  • Ensure associates are properly trained in product and customer service skills.
  • Drive productivity on the sales floor and other areas of responsibility.
  • Maintain store profitability through report analysis, identifying trends, and developing appropriate responses.
  • Responsible for the management of the P/L and overall operating efficiency of the store.
  • Provide leadership to all direct reports and establish career paths and learning opportunities.
  • Partner with District and Divisional resources to ensure the store meets allocated metrics and efficiencies.
  • Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Location Manager".

Requirements:

  • 4-10 years of experience in retail management.
  • Bachelor's degree in a related field preferred.
  • Results-oriented leadership skills.
  • Customer-service focused.
  • Ability to solve problems, delegate tasks, and achieve goals.
  • Solid business acumen demonstrated through the achievement of business results.
  • An eagerness to learn and master new roles quickly.
  • Excellent communication skills among various audiences and organizational levels.
  • Computer experience is a must.
  • Strong work ethic, sense of responsibility, and attention to detail and confidentiality.
  • Ability to work a flexible retail schedule including nights and weekends.

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