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Data Entry Specialist

1 month ago

Caledon, Ontario, Canada CB Canada Full time

Job Summary
This role provides inbound telephone customer support and determines the nature of the call or inquiry. The successful candidate will communicate with internal/external customers on a daily basis via phone, fax, and email, while accurately inputting and processing shipments, domestic and international, in accordance with UPS and local government policies.

Key Responsibilities:
• Screens incoming calls and responds to customer inquiries
• Inputs data accurately within time-specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to the Management team

Requirements:
• Excellent communication skills
• Accurate typing speed of 40+ words per minute
• Ability to work in a fast-paced, high-pressure environment
• Availability to work flexible shift hours

About CB Canada:
CB Canada is a diverse and equal opportunity employer. We value our employees and strive to create a work environment that is inclusive and supportive. If you require workplace accommodation, please advise our HR representatives.