Senior Operations Supervisor
1 week ago
beBee Professionals is seeking a dedicated Senior Operations Supervisor to join our team in Surrey, Canada. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring high-quality service, and leading a team of employees.
Responsibilities:- Oversee the daily operations during your shift, ensuring efficient workflows and excellent customer satisfaction.
- Train, mentor, and manage team members, providing ongoing feedback and coaching to enhance their performance.
- Handle customer inquiries and resolve any issues that arise, demonstrating exceptional problem-solving skills and attention to detail.
- Ensure compliance with company policies and procedures, maintaining a safe and respectful work environment.
- Monitor inventory levels and assist in stock management, optimizing business processes and minimizing losses.
- A minimum of 2 years of experience in a supervisory role, preferably in retail or hospitality, with a proven track record of success.
- A high school diploma or equivalent; additional education in management is a plus, demonstrating your commitment to continuous learning and growth.
- Strong leadership and interpersonal skills, with the ability to build trust and motivate teams.
- Excellent communication and conflict resolution skills, with the ability to handle diverse personalities and situations.
- A competitive hourly wage ranging from $18 to $22 CAD, depending on experience, plus opportunities for overtime and bonuses.
- Comprehensive health and dental benefits, including vision coverage and life insurance.
- Opportunities for career advancement within the company, with a clear path for professional development and growth.
- A positive and inclusive work environment, fostering teamwork and collaboration among colleagues.
- Employee recognition programs, acknowledging outstanding performance and contributions to the organization.
Salary: $20 - $25 per hour, depending on experience.
We offer a dynamic and supportive work environment, where every team member has the opportunity to grow and thrive. If you are a motivated individual who enjoys leading a team and providing exceptional customer service, we invite you to apply for the Senior Operations Supervisor position in Surrey.
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