Cloud Portfolio Manager

1 month ago

Toronto, Ontario, Canada Sun Life Financial Full time
Job Title: Cloud Portfolio Manager

Join Sun Life Financial as a Cloud Portfolio Manager and take on a challenging role that requires expertise in cloud services and delivery. As a key member of our team, you will be responsible for managing the cloud portfolio, including centralized intake, request management, and delivery management support.

Key Responsibilities:
  • Manage and consolidate demand collection for the assigned portfolio, collaborating with Scrum Masters, Product Owners, and Digital Business Technology Solutions (DBTS) partners to ensure that decisions are actioned.
  • Own and manage requests through the triage process to ensure an efficient, consistent, and effective experience. Coordinate triage meetings with assigned portfolio to develop a forward view of requirements and analysis of requests requiring CCoE support.
  • Work with DBTS partners to ensure project activities and dependencies are captured within scope.
  • Manage the flow of intakes into Kanban board.
  • Collaborate on process improvements, and quality assurance of the process inputs and outputs.
Requirements:
  • University/College degree or sufficient work experience in lieu of.
  • Effective problem-solving skills that enable you to facilitate from the problem statement through to the solution and resolution, working with CCoE Product Owners and partnered areas across DBTS.
  • Strong technical working knowledge of Cloud services and offerings.
  • Customer/Client Journey analysis.
  • Problem analysis and problem statement definition.
  • Agile process and delivery expertise including the use of JIRA to manage an intake and delivery workload.
  • Demonstrated financial acumen to lead, understand, and present estimate or CBA (Cost Benefit Analysis) results and assess decisions with financial impact.
  • Excellent planning & organizational skills.
  • Proven ability to build, develop, and manage cross-divisional relationships and inter-dependencies.
  • Strong verbal and written communication skills to interact with senior stakeholders.
  • Excellent interpersonal and motivational skills with demonstrated ability to build and manage effective relationships.
What We Offer:
  • Great Place to Work Certified for Most Trusted Executive Team in Canada – 2024 and 2023.
  • Great Place to Work Certified for Best Workplaces for Women in Canada - 2024.
  • Flexible hybrid work model.
  • Pension, stock, and savings programs to help build and enhance your future financial security.
  • Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
  • Competitive salary and bonus structure influenced by market range data.
  • The opportunity to move along a variety of career paths with amazing networking potential.

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