Night Auditor
4 weeks ago
As a Night Auditor at the Northern Star Hotel & Convention Center, you will be responsible for ensuring the smooth operation of our hotel's front desk during evening hours. This includes registering arriving guests, processing group arrivals and departures, and taking, canceling, and changing room reservations. You will also provide information on hotel facilities and services, as well as general information about points of interest in the area. Additionally, you will process guests' departures, calculate charges, and receive payments. Your attention to detail and organizational skills will be essential in maintaining an accurate inventory of vacancies, reservations, and room assignments. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this role.
Responsibilities
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges, and receive payments
- Balance cash and complete balance sheets, cash reports, and related forms
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Perform light housekeeping and cleaning duties
Requirements
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a similar role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
How to Apply
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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