Senior Transfer Agency Manager
2 weeks ago
APEX Group is seeking a highly skilled Senior Transfer Agency Manager to join our team.
About the Role:
The Senior Transfer Agency Manager will be responsible for managing the day-to-day operations of the Transfer Agency team, ensuring client deliverables are met in a timely and correct manner.
Key Responsibilities:
- Review and implement process improvements across the Transfer Agency Department
- Monitor operational risk and assist with the enhancement of the existing operational risk framework
- Operational risk scenario modelling and analysis
- Assist in building out and training the current teams
- Keep up to date on all regulatory and internal risk updates that impact the business
- Managing international client relationships
- Interacting with hedge fund principals and their investors
- Review, understand and have the ability to discuss fund governing documents with staff and clients
- Responsible for all aspects of operations and controls functions: Processing subscriptions, redemptions, transfers and switches
- Ensure control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally
- Ensuring APEX Fund Services group policies are adhered to
- Responding to investor and audit related enquiries
- Ensure all regulatory reporting (onshore and offshore) is delivered within the required timeframes
- Providing periodic reports and feedback to senior management
- Participate in presentations for business opportunities from new and existing clients
- Be responsible for change management where required including ad hoc project management
Requirements:
- Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top tier institutional fund administrator
- Detailed knowledge of Transfer Agency systems, preferably Mantra, Paxus, eFront
- Flexibility
- Up to date AML/KYC knowledge
- Up to date FATCA knowledge
- A very strong understanding of fund legal structures and the fund administration business
- Strong leadership skills with demonstrated ability to drive change
- Strong risk & control focus
- Demonstrated ability to manage complex projects
- Strong planning, organizational skills and entrepreneurial skills
- Knowledge of accounting, finance and investment concepts
- Strong communication (verbal and written) and problem-solving skills
- Must be able to work with all levels within the organization
- Strong multi-tasking skills
- The ability to adapt to changing priorities and varied decision-making scenarios
- An ability and desire to work to tight deadlines
- Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/offices of the bank and professional intermediaries
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