Senior Transfer Agency Manager

2 weeks ago


Mississauga, Ontario, Canada APEX Group Full time
Senior Transfer Agency Manager

APEX Group is seeking a highly skilled Senior Transfer Agency Manager to join our team.

About the Role:

The Senior Transfer Agency Manager will be responsible for managing the day-to-day operations of the Transfer Agency team, ensuring client deliverables are met in a timely and correct manner.

Key Responsibilities:

  • Review and implement process improvements across the Transfer Agency Department
  • Monitor operational risk and assist with the enhancement of the existing operational risk framework
  • Operational risk scenario modelling and analysis
  • Assist in building out and training the current teams
  • Keep up to date on all regulatory and internal risk updates that impact the business
  • Managing international client relationships
  • Interacting with hedge fund principals and their investors
  • Review, understand and have the ability to discuss fund governing documents with staff and clients
  • Responsible for all aspects of operations and controls functions: Processing subscriptions, redemptions, transfers and switches
  • Ensure control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally
  • Ensuring APEX Fund Services group policies are adhered to
  • Responding to investor and audit related enquiries
  • Ensure all regulatory reporting (onshore and offshore) is delivered within the required timeframes
  • Providing periodic reports and feedback to senior management
  • Participate in presentations for business opportunities from new and existing clients
  • Be responsible for change management where required including ad hoc project management

Requirements:

  • Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top tier institutional fund administrator
  • Detailed knowledge of Transfer Agency systems, preferably Mantra, Paxus, eFront
  • Flexibility
  • Up to date AML/KYC knowledge
  • Up to date FATCA knowledge
  • A very strong understanding of fund legal structures and the fund administration business
  • Strong leadership skills with demonstrated ability to drive change
  • Strong risk & control focus
  • Demonstrated ability to manage complex projects
  • Strong planning, organizational skills and entrepreneurial skills
  • Knowledge of accounting, finance and investment concepts
  • Strong communication (verbal and written) and problem-solving skills
  • Must be able to work with all levels within the organization
  • Strong multi-tasking skills
  • The ability to adapt to changing priorities and varied decision-making scenarios
  • An ability and desire to work to tight deadlines
  • Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/offices of the bank and professional intermediaries


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