Data Analyst

2 days ago


Toronto, Ontario, Canada Software International Full time
Job Summary

We are seeking a highly skilled Data Analyst to join our team as a Genesys Reporting Specialist. This is a contract position based in Chicago, IL, USA, with a competitive hourly rate of $85-90.

About the Role

As a Genesys Reporting Specialist, you will be responsible for designing, developing, and implementing reporting solutions for our clients using Genesys software. Your primary objective will be to assess gaps between Cisco and Genesys systems, work with key business stakeholders to identify Genesys reporting needs, and develop effective reporting solutions.

Key Responsibilities
  • Assess gaps between Cisco and Genesys systems being used
  • Work with key business stakeholders in identifying Genesys reporting needs
  • Design and develop reporting solutions for clients using Genesys software
  • Collaborate with cross-functional teams to gather reporting requirements and ensure timely delivery of solutions
  • Create and maintain documentation for reporting solutions and processes
  • Troubleshoot and resolve any technical issues related to reporting
  • Stay updated on the latest Genesys reporting features and provide recommendations for improvement
  • Conduct training sessions for clients on how to use Genesys reporting tools effectively
  • Prepare and present reports to clients and stakeholders on the performance of reporting solutions
  • Ensure data accuracy and integrity in all reporting processes
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 3 years of experience in a similar role, preferably with Genesys reporting tools
  • Strong understanding of Genesys reporting capabilities and best practices
  • Excellent analytical and problem-solving skills
  • Proficient in SQL and other data analysis tools
  • Experience with data visualization tools such as Tableau or Power BI
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Strong attention to detail and ability to meet tight deadlines
About Us

We are Software International, a leading provider of technical talent to various clients across Canada and the US. Our team is passionate about delivering cutting-edge technology solutions that meet our clients' evolving needs.



  • Toronto, Ontario, Canada Arkfield Development Corp. Full time

    Job TitleData Analyst SpecialistAbout the JobWe are seeking a highly skilled and experienced Data Analyst Specialist to join our team at Arkfield Development Corp.This is a challenging role that requires strong analytical skills, attention to detail, and excellent communication abilities.ResponsibilitiesThe successful candidate will be responsible...


  • Toronto, Ontario, Canada Vaco Full time

    Company OverviewVaco is a leading staffing and business solutions provider, offering innovative workforce management strategies to help businesses succeed. SalaryWe are seeking a highly skilled Lead Financial Data Analyst to join our team in Mississauga. The estimated salary for this position is $90,000 - $110,000 per year, depending on experience. Job...

  • Data Systems Analyst

    2 weeks ago


    Toronto, Ontario, Canada KATSI CANADA Full time

    At KATSI CANADA, we are seeking a highly skilled Data Systems Analyst to join our team. As a Data Systems Analyst, you will play a crucial role in designing, developing, and implementing information systems business solutions that drive our company's success.We offer a competitive salary of $60,000 - $80,000 per year, commensurate with experience.Job...


  • Toronto, Ontario, Canada Astek Full time

    About AstekAstek is a global player in engineering and technology consulting, founded in France in 1988. With expertise in various sectors, the company supports international clients in deploying their products and services.The Group has developed its business based on a strong culture of entrepreneurship and innovation, with over 7,800 employees worldwide....

  • Data Analyst Intern

    2 days ago


    Toronto, Ontario, Canada BMO Financial Group Full time

    Data Analyst Intern Role OverviewBMO Financial Group is seeking a highly motivated and detail-oriented Data Analyst Intern to join our team in the Capital Markets Data Analytics division. As a Data Analyst Intern, you will be responsible for working closely with our data scientists and analysts to develop and maintain advanced data analytics tools and models...

  • Data Insights Analyst

    2 weeks ago


    Toronto, Ontario, Canada Teranet Inc. Full time

    We are seeking a talented Senior Product Analyst to join our team at Teranet Inc. This is a highly rewarding role that involves working closely with cross-functional teams to identify customer needs, market trends, and business objectives.About the RoleThe Senior Product Analyst will play a key role in supporting the ongoing development, enhancement, and...


  • Toronto, Ontario, Canada S.i. Systèmes Full time

    Job OverviewS.i. Systèmes is seeking an experienced Financial Markets Data Analyst to join our team. In this role, you will be responsible for analyzing and interpreting complex financial data to inform business decisions.


  • Toronto, Ontario, Canada Iris Software Inc. Full time

    About Iris Software Inc.We are seeking a skilled Power BI Developer for a contract opportunity to work with our financial client in Toronto, ON.The successful candidate will have experience with Power BI, DAX, and cloud platforms such as AWS or Azure. This is a hybrid role requiring 3 days of onsite work.Estimated Salary: $120,000 - $180,000 per annumJob...

  • Business Analyst

    2 months ago


    Toronto, Ontario, Canada Amazon Full time

    As a Business Analyst - Data Insights, you will work closely with our team to drive business growth through data-driven insights. Your primary focus will be on analyzing complex data sets to identify trends and opportunities. This role is ideal for individuals who are passionate about working with data and have excellent analytical skills.Develop and...


  • Toronto, Ontario, Canada BDS Fleet Service Full time

    BDS Fleet Service seeks a detail-oriented and organized Financial Data Analyst to join our team. This role involves various accounting tasks, including data entry, account reconciliation, and financial reporting.Data Entry: Accurately input financial data into accounting software, such as patient billing and insurance claims.Account Reconciliation: Reconcile...


  • Toronto, Ontario, Canada Astra North Infoteck Inc. Full time

    Job OverviewAstra North Infoteck Inc. is seeking a skilled Data Analyst and SQL Specialist to join our team.


  • Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryRoyal Bank of Canada (RBC) is seeking a talented Data Science Analyst to join its Technology team. This is an exciting opportunity for individuals interested in working with large datasets and developing innovative solutions to drive business growth.About the RoleThe Data Science Analyst will be responsible for analyzing complex data sets,...


  • Toronto, Ontario, Canada KONI AMERI TECH SERVICES CANADA INC. Full time

    About KONI AMERI TECH SERVICES CANADA INC.KONI AMERI TECH SERVICES CANADA INC. is a forward-thinking organization that values innovation and collaboration. We are dedicated to delivering exceptional services and solutions to our clients.Job Title: Senior Data Analyst SpecialistSalary:$85,000 - $110,000 per yearJob DescriptionCompany OverviewWe are seeking an...


  • Toronto, Ontario, Canada Genpact Full time

    At Genpact, we empower businesses to shape the future through our global professional services and solutions. As a Data Analyst for Business Optimization, you will be part of a team driven by curiosity and entrepreneurial spirit. Our 125,000+ professionals across 30+ countries are dedicated to creating lasting value for clients. With our purpose guiding us -...

  • Data Analyst

    7 hours ago


    Toronto, Ontario, C6A, Ontario, Canada Apptoza Inc. Full time

    Hello everyone.I hope this message finds you well. My name is Kevin, and I am a Senior Technical Recruiter at Apptoza Inc. I am excited to share that we are currently looking to expand our team and have some fantastic opportunities available!We are hiring for the position of "AWS Data Engineer" and are looking for talented individuals who are passionate...

  • Data Analyst

    3 weeks ago


    Toronto, Ontario, Ontario, Canada Tata Consultancy Services Full time

    About TCSTata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through...


  • Toronto, Ontario, Canada PartnerRe Full time

    Reinsurance Business Data Analyst OpportunityWe are seeking an experienced data analyst to join our team at PartnerRe, a leading reinsurer with a reputation for financial stability and strength. The successful candidate will be responsible for the analysis, development, and support of all incoming client data files for processing in our systems.About the...


  • Toronto, Ontario, Canada University Health Network Full time

    As a member of the University Health Network's NORC Innovation Centre Team, you will play a key role in supporting data management and analytics tasks within the department.Job DescriptionThe Data Analyst is responsible for analyzing and interpreting data, conceptualizing and executing new data projects, and working collaboratively with other members of the...


  • Toronto, Ontario, Canada Royal Bank of Canada Full time

    We are seeking a Senior Data Solutions Analyst to join our team at Royal Bank of Canada. This role will be based in Toronto, Ontario.Job DescriptionThe successful candidate will be responsible for leading the delivery of business analysis activities, including engaging and partnering with Risk Model Developer and Credit Strategy teams to deploy data...

  • Data Analyst

    2 weeks ago


    Toronto, Ontario, Canada Resource Innovations Full time

    About the RoleResource Innovations is seeking a highly skilled Data Analyst to join our dynamic team in Toronto, Canada. As an Energy Efficiency Expert, you will play a key role in developing and optimizing data dashboards, performing data analysis, and supporting data-driven business operations to enhance decision-making efficiency.