Accounts Receivable and Billing Professional

2 months ago


Kitchener, Ontario, Canada The Descartes Full time

About The Descartes Systems Group Inc.

The Descartes Systems Group Inc. is a leading provider of logistics and supply chain technology solutions. Our company is dedicated to helping businesses move goods, information, and transportation assets efficiently and securely.

We are a global company with a strong presence in the logistics and supply chain industry. Our solutions are used by over 26,000 customers worldwide, and we continue to innovate and invest in new technologies to stay ahead of the competition.

Job Summary

We are seeking a highly motivated and detail-oriented Financial Collections Representative to join our team. As a Financial Collections Representative, you will be responsible for managing accounts receivable and billing processes, ensuring timely and accurate payment from customers.

Key Responsibilities

  • Regularly communicate with customers to resolve billing disputes and ensure timely payment.
  • Maintain accurate and up-to-date account records, including notes and reconciliations.
  • Monitor aging reports to identify and address problem accounts.
  • Perform account reconciliations as needed and investigate payment discrepancies.
  • Identify and pursue accounts for further action due to non-payment.
  • Provide ad-hoc reporting and other collection-related tasks as needed.

Requirements

  • Previous experience in collections or a related field.
  • Intermediate to advanced Excel skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Effective customer service skills, time management, and strong analytical skills.
  • Attention to detail and ability to focus on multiple tasks.

Additional Assets

  • Experience using SAP or other accounting software.
  • Previous experience working in a multi-currency environment.

Location

This position is currently remote, but may require occasional visits to our Waterloo office.

Salary Range

$40,000 CAD to $50,000 CAD per year, depending on experience and qualifications.



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