Quality Assurance Analyst, Commercial Mortgage Operations Specialist

6 days ago


Vancouver, British Columbia, Canada CMLS Financial Full time

About the Role:

We are seeking a Quality Assurance Analyst, Commercial Mortgage Operations to join our team at CMLS Financial. As a Quality Assurance Analyst, you will be responsible for reviewing and inspecting loan files to ensure compliance with commercial mortgage funding quality and documentation standards.

Key Responsibilities:

  • Maintain current knowledge of CMLS' commercial mortgage division's policies, practices, and compliance requirements.
  • Review and analyze commercial mortgage file documents.
  • Identify areas of opportunity and weakness from trends in quality assurance analysis.
  • Make recommendations on best practices to improve internal processes and procedures.
  • Produce accurate reports on findings and provide additional information to management on identified additional training needs.
  • Work with management team to continually refine quality assurance guidelines and recommend changes to auditing process in response to changing business and risk management needs.
  • Work with management team to implement process and internal control improvements.
  • Deliver training support as needed.
  • Support external audit and/or information requests related to operations.

Requirements:

  • Excellent communication skills, both written and verbal in both English and French is preferred.
  • 3+ years of experience in one or a combination of the following: quality assurance or audit, commercial funding, commercial loan servicing, loan documentation and compliance.
  • University degree in a related field, with a professional designation preferred (ie CFA, CPA, etc).
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
  • Proficient communication, interpersonal and organizational skills are vital to the role.
  • Demonstrated interpersonal skills that promote mutually beneficial, respectful and professional relationships.
  • Excellent communication, presentation, problem solving and organizational skills are essential.
  • Self-starter with ability to prioritize and redirect tasks based on needs.
  • Able to work well under pressure and meet set deadlines.
  • Strong attention to detail and quality in all areas of work.
  • Advanced knowledge and user of MS Office, Excel in particular.
  • An ability to operate independently with limited supervision and within a team.

What We Offer:

  • Health and Wellness Spending Accounts
  • Health, Drug, Vision, and Dental benefits
  • Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
  • RRSP Matching Program
  • Maternity / Parental Leave Top Up Program
  • Discounted gym memberships
  • Travel assistance and EAP
  • Business Casual dress code
  • Company social events + sport teams
  • Hybrid work arrangements and telecommuting opportunities
  • And more

About Us:

CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 50 years of experience, 30,000 clients, $35 billion in assets under administration, and offices coast to coast. Some of Canada's most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important services.

Why Work with Us:

Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Business is booming and that means that our employees are able to gain valuable exposure, have lots of learning opportunities, and truly impact the business.

Equal Opportunity Employer:

CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.



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