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Hotel Front Desk Clerk

2 months ago

Nisku, Alberta, Canada Four Points by Sheraton Edmonton International Airport Full time
Job Summary

We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Four Points by Sheraton Edmonton International Airport. As a key member of our front desk team, you will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner
  • Provide accurate and helpful information to guests regarding hotel facilities and services
  • Process guest departures, calculate charges, and receive payments with precision and attention to detail
  • Balance cash and complete balance sheets, cash reports, and related forms with accuracy and speed
  • Maintain an up-to-date inventory of vacancies, reservations, and room assignments to ensure seamless guest experiences
Requirements
  • Secondary (high) school graduation certificate
  • Ability to work in a fast-paced environment and under pressure
  • Excellent communication and interpersonal skills
  • Attention to detail and organizational skills
  • Ability to work a 40-hour week
Work Environment

Our hotel is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse team and provide exceptional service to our guests.