Retail Store Team Leader

2 weeks ago


Spruce Grove, Alberta, Canada Vivo Liquor Full time
Job Overview

Vivo Liquor is seeking a highly skilled and experienced Retail Store Team Leader to lead our retail team in providing exceptional customer service and driving sales growth.

Compensation Package

The estimated annual salary for this role is $65,000-$75,000, depending on experience.

Key Responsibilities
  • Assign tasks and duties to sales team members to optimize productivity and efficiency
  • Oversee the ordering and inventory management process to ensure timely delivery of merchandise
  • Process returns and exchanges while maintaining high customer satisfaction levels
  • Develop and implement work schedules that align with business objectives
  • Meet or exceed sales targets by effectively promoting merchandise and resolving customer issues
  • Maintain accurate records of sales, inventory, and personnel matters through regular reports
  • Foster a positive and inclusive work environment, ensuring that all employees are empowered to succeed
Requirements and Qualifications
  • Secondary (high) school graduation certificate as minimum educational requirement
  • At least 1 year of experience in a retail leadership role, preferably in a fast-paced environment
  • Basic security clearance is mandatory for this position
  • Ability to work under pressure, manage multiple tasks, and meet deadlines
  • Excellent communication, leadership, and interpersonal skills
Work Environment and Physical Demands
  • Fast-paced retail setting with dynamic inventory and sales fluctuations
  • Ability to walk and stand for extended periods, lifting up to 25 pounds when necessary
  • Flexibility to adapt to changing priorities, workload, and deadlines
Personal Suitability
  • Able to prioritize tasks effectively, maintain attention to detail, and deliver results
  • Demonstrated ability to work collaboratively in a team environment, building strong relationships with colleagues and customers


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