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Customer Service Representative

1 month ago

Winnipeg, Manitoba, Canada RONA+ Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our RONA+ team as a Seasonal Customer Service Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Greet customers warmly and ensure a good customer experience;
  • Assess customer needs and provide expert advice on seasonal department products;
  • Present and demonstrate the product highlighting its positive features and suggest complementary products;
  • Support the marketing of products in its department such as: display of merchandise, visual presentation and labelling
  • Keep up to date with new products and their functions;
  • Ensure and participate in the maintenance of his department;
  • Be aware of current promotions and flyers;
  • Develop a basic knowledge of all the departments in the store;
  • If required, operate a forklift, in accordance with the procedures and policies of the organization;
  • Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
  • Perform other duties as requested by the supervisor.

Requirements:

We are looking for a candidate with a strong customer service background and a passion for delivering exceptional customer experiences. If you have a knack for first-class customer service and are looking for a challenging and rewarding role, we encourage you to apply.

About RONA+:

RONA+ is a leading retailer of hardware, home renovation, and gardening products. We are committed to providing our customers with a unique shopping experience and are dedicated to making a difference in the communities we serve.