Digital Learning Systems Specialist

3 weeks ago

Toronto, Ontario, Canada The Royal Conservatory Full time

About the Opportunity

The Royal Conservatory is seeking a skilled Systems Administrator to support the Digital Learning team in presenting courses in a unique and engaging manner. The successful candidate will be responsible for the day-to-day administration of the Conservatory's customized Moodle LMS platform, including setting up and delivering various course types, data gathering, analysis, and reporting.

Main Responsibilities

  • Recommend delivery strategies that yield a rich, meaningful, and dynamic experience using knowledge of LMS capabilities.
  • Customize environments and source solutions through the global open-source community.
  • Experience with authoring tools and integrating interactive multimedia and media elements.
  • Manage and define user accounts and roles in cooperation with instructional designers and the IT team.
  • Ability to read and understand PHP in the context of Moodle's object-oriented design and work closely with developers to ensure efficient performance and maintenance.
  • Manage course content and backup processes to ensure stability and a seamless user experience.
  • Configure the RCM's Moodle platform to best support identified educational objectives, including installing and maintaining custom or user-contributed plug-ins.
  • Comprehensive understanding of the Moodle data model, including all core tables, entities, and relationships, with the ability to write SQL code to update tables or append to tables in certain circumstances.
  • Comprehensive understanding and experience with Distributed Version Control Systems and best practice version control processes, including knowledge of Git and Git Repositories.
  • Experience in system testing procedures, including function, system, and integration testing, with the ability to configure and maintain all functions/processes in the Moodle administration panel to support the Conservatory's needs in a timely and efficient manner.
  • Stay current with Moodle support community research and share information about updates and features.
  • Provide LMS training and documentation for colleagues who support the faculty and develop online curricula.
  • Provide tech support and training to front-line staff, such as course moderators and Candidate Services.
  • Provide day-to-day issue resolution to key stakeholders and perform other duties as required or assigned.

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