IT Field Engineer

2 weeks ago


Vancouver, Canada PeopleToGo Full time

Job Summary:

The ideal candidate will be responsible for installing, repairing and maintaining various types of equipment, including desktops, laptops, point-of-sale systems, printers, and entertainment systems.

  • Perform hardware break-fix services on PCs, laptops, network printers, and servers.
  • Implement hardware rollouts, refreshes, and other deployment-related activities for PCs, laptops, printers, and POS devices.
  • Provide software installation, support, and upgrades as needed.
  • Offer deskside support services for hardware, software, and network-related issues.
  • Perform basic LAN and internetworking-related activities.
  • Respond to calls from the National Dispatch/Call Management Center.
  • Handle warranty service calls for commercial and residential clients.
  • Perform other types of service calls as required.

Requirements:

  • A+ Certification required.
  • 2-3 years of experience in IMAC services for laptops, printers, and POS devices.
  • 2-3 years of break-fix experience.
  • 2-3 years of deskside support experience.
  • 2-3 years of printer experience.
  • Must pass a criminal background check.
  • Minimum IT diploma from a recognized school.
  • Valid driver's license and access to a reliable vehicle.
  • Exceptional customer service skills.
  • Good communication skills.
  • Availability for flexible work schedules.

About Us:

PeopleToGo is a market leader with over 14 years of experience managing IT projects. We deliver quality service with a win-win approach for clients and service providers.

What We Offer:

  • Flexibility
  • Prompt payment
  • Training
  • Skills and experience upgrade

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