Insurance Claims Professional

6 days ago


Red Deer, Alberta, Canada Echelon 56 Full time

At Echelon Insurance, we provide Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada. Our trusted network of Broker partners enables us to deliver exceptional results. We are a member of the CAA Club Group of Companies and an equal opportunity employer.

About This Role

This Senior Claims Adjuster, Accident Benefits position is based in either Alberta or Atlantic region. The successful candidate will oversee and handle automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. These claims are of varying complexity, requiring a dynamic personality and ability to excel in a high-performance environment.

Key Responsibilities
  • Provide oversight of external adjusters on outsourced claims.
  • Investigate, evaluate, and negotiate personal/commercial lines claims of high complexity.
  • Manage challenging coverage claims with tact and professionalism.
  • Timely and accurate reserving in line with Corporate protocols and guidelines.
  • Maintain control over expenses through proactive handling techniques.
  • Obtain approval from Manager on claims above authority.
  • Manage claims in litigation, participate in mediations, pre-trials, and settlement conferences.
Requirements
  • A minimum of 7 years' experience handling casualty claims is required.
  • Strong organizational, decision-making, and problem-solving skillset.
  • Ability to understand insurance contracts in various jurisdictions.
  • Knowledge of principles and practices of claims settlement, policy wording, fraud investigations, and coverage issues.
  • Ability to cross-reference information with attention to detail.
  • Excellent communication skills, both written and verbal.
  • Post-secondary education or equivalent experience.
  • CIP or working towards designation.


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