Technical Operations Expert

2 weeks ago


Toronto, Ontario, Canada Videoexpertsgroup Full time

We are seeking a highly skilled Technical Support Expert to join our team at Videoexpertsgroup. As a member of our technical operations team, you will play a critical role in ensuring seamless operations across our enterprise projects.

In this role, you will work closely with our technical teams and support personnel to provide expert technical support and troubleshooting for our enterprise systems and devices. You will also be responsible for collaborating with cross-functional teams to document technical procedures, enhance system reliability, and refine support processes.

What We're Looking For:

  1. A strong understanding of networking technologies and protocols (IP, TCP, UDP, etc.).
  2. Hands-on experience working with API integrations and REST API functions.
  3. Excellent troubleshooting abilities and a proactive approach to technical challenges.
  4. Fluent in English, with excellent written and verbal communication skills.


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