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Transportation Logistics Coordinator

2 months ago

Montreal, Quebec, Canada CB Canada Full time

Job Summary:

We are seeking a highly skilled Transportation Logistics Coordinator to join our team at CB Canada. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our freight operations.

Key Responsibilities:

  • Customer Service: Provide timely and effective communication with customers to resolve any issues or concerns related to their shipments.
  • Freight Monitoring: Monitor and coordinate shipments, including communication with overseas offices, pick up, delivery of goods, freight monitoring, documentation, insurance, and accounting.
  • Documentation and Compliance: Obtain and produce all pertinent information, including overseas, bank-related documents, consulates, government agencies, etc.
  • Transportation and Documentation: Organize transport and documentation with carriers, ensuring accurate and timely information and documentation.
  • Business Development: Develop business relations and follow up with customers and partners, including carriers.
  • Team Support: Assist intermediate and junior agents' members in problem-solving and ensure the company closes all files within the set time frame established.
  • Process Improvement: Participate in improving quality and processes to enhance customer satisfaction and operational efficiency.

Requirements:

  • Education: College degree in Logistics and Transportation or a related field.
  • Experience: More than 5 years of experience in the transportation field.
  • Language: Bilingual (French/English).

What We Offer:

  • Competitive Total Compensation Package: Including retirement savings plan, UPS Stock Purchase Plan, reimbursement of tuition fees, employee assistance program, and more.
  • Benefits Coverage: Including medical services, vision care, life insurance, dental services, and short and long-term disability program.