Director, Strategic Operations

4 days ago


Vancouver, British Columbia, Canada Hub International Insurance Brokers Full time
Job Description

We are seeking an experienced Executive Leader to join our team as Director, Strategic Operations. This role is responsible for building a strong strategic operations plan with the infrastructure to support all aspects of sales and service for our valued group benefits clients.

Key Responsibilities:
  • Strategize and collaborate with all levels of sales and service functions to ensure the best client experience possible.
  • Develop and implement team goals and performance metrics to ensure alignment with organizational strategy.
  • Encourage a culture of accountability and high performance within the team.
  • Overall management of a large service and support team including: Recruitment, Onboarding, Training & Development, Performance Management, Engagement.
  • Ensure effective and efficient business processes and procedures are in place, regularly evaluating and improving them to enhance overall performance.
  • Plan and support regular quality assurance audits and execute on any required corrective actions.
  • Develop and execute strategic workforce planning initiatives to align staffing levels with business needs and objectives.
  • Ensure proper provincial licensing as well as insurance company contracting is in place.
  • Collaborate with national and corporate resources to ensure cohesive and aligned efforts across the organization.
Qualifications:
  • A seasoned professional with 15+ years' operational management experience in the employee benefits industry.
  • Demonstrated ability to lead and inspire diverse, high-performing teams to achieve organizational goals and drive business success.
  • Possess an inquisitive nature and a drive for continuous improvement.
  • Excellent communication skills - interpersonal, written and verbal.
  • Skilled at delegating, setting expectations, and monitoring progress of all direct reports.
  • Thrives in a fast-paced work environment and sets an example of professionalism for other employees.
  • Proficient in data analysis and reporting generating.
  • Valid Life License (LLQP) in the Province of British Columbia (or obtained within 6 months).
  • CEBS, CALU, CIM, and other designations preferred.

We offer a competitive salary range of $120,000-$180,000 per year, based on experience, plus comprehensive benefits and opportunities for growth and development.



  • Vancouver, British Columbia, Canada Influent Hotels and Resorts Inc. Full time

    Job Title: Strategic Operations DirectorWe are seeking a highly skilled Strategic Operations Director to join our team at Influent Hotels and Resorts Inc.About the Role:The Strategic Operations Director will be responsible for overseeing the overall operations of the organization, ensuring that all departments are working efficiently and effectively. This...


  • Vancouver, British Columbia, Canada Granville College Full time

    As a key member of Granville College's senior leadership team, the Strategic Operations Director plays a pivotal role in driving the organization's strategic objectives.Job DescriptionThe ideal candidate will possess excellent leadership and organizational skills, with the ability to allocate resources effectively and make informed decisions that align with...


  • Vancouver, British Columbia, Canada Gryphon Corporate Group Ltd Full time

    Gryphon Corporate Group Ltd is seeking a highly skilled Strategic Operations Director to lead our organization's operational strategy and direction. The ideal candidate will have a strong background in business operations, with experience in allocating resources, establishing financial and administrative controls, and formulating policies and programs.The...


  • Vancouver, British Columbia, Canada Influent Hotels and Resorts Inc. Full time

    About Influent Hotels and Resorts Inc.We are seeking a highly skilled Strategic Operations Director to join our team at Influent Hotels and Resorts Inc. This is an exciting opportunity for a motivated individual to take on a leadership role in driving business growth and success.Salary InformationThe estimated annual salary for this position is...


  • Vancouver, British Columbia, Canada C & R Digital Consulting Full time

    C & R Digital Consulting seeks a Strategic Operations Director to lead the organization's operational strategy and direction. The ideal candidate will have a Bachelor's degree and 3-4 years of experience in a similar role.Key ResponsibilitiesDevelop and implement operational strategies to achieve organizational goalsLead cross-functional teams to drive...


  • Vancouver, British Columbia, Canada Ann Trading & Gifts Ltd. Full time

    The ideal candidate for this Strategic Operations Director role at Ann Trading & Gifts Ltd. will be a seasoned professional with a strong background in organizational management."General managers, sales" oversee the daily activities of an organization's sales department. They are responsible for developing and implementing strategies to meet or exceed sales...


  • Vancouver, British Columbia, Canada Thewaternetwork Full time

    Thewaternetwork is the leading provider of cloud-based solutions for the Energy and Water sector. As an innovative company, we aim to improve customer service, operational efficiency, and return on investments through our SEW platform applications.Company OverviewWe leverage mobile, AI, Machine Learning, and Cloud technologies to drive business success. Our...


  • Vancouver, British Columbia, Canada Influent Hotels and Resorts Inc. Full time

    We are seeking a highly skilled Strategic Operations Director to join our team at Influent Hotels and Resorts Inc. The ideal candidate will have a strong background in operations management and be able to lead our organization towards strategic goals.Key Responsibilities:Allocate resources to implement organizational policies and programsAuthorize and...


  • Vancouver, British Columbia, Canada Influent Hotels and Resorts Inc. Full time

    We are seeking a highly skilled Strategic Operations Director to join our team at Influent Hotels and Resorts Inc.This is a permanent, full-time position with a competitive salary of $250,000 - $400,000 per year, based on experience. The successful candidate will have the opportunity to work in a dynamic environment with a diverse range of...


  • Vancouver, British Columbia, Canada COLDFISH SEAFOODS COMPANY INC. Full time

    At COLDFISH SEAFOODS COMPANY INC., we are seeking a Strategic Operations Director to join our team.About the RoleThe estimated salary for this position is $65,000 - $80,000 per year, depending on experience and location. This figure is based on industry standards and market conditions.This role is responsible for overseeing the strategic direction of our...


  • Vancouver, British Columbia, Canada Allure Ventures Inc Full time

    About Allure Ventures IncWe are a dynamic organization seeking an exceptional Strategic Operations Director to spearhead the implementation of organizational policies and programs. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of strategic operations.Estimated Salary Range$120,000 -...


  • Vancouver, British Columbia, Canada Allure Ventures Inc Full time

    Job Title: Strategic Operations DirectorAbout Allure Ventures Inc:We are a dynamic organization committed to excellence and innovation.Salary: $120,000 - $150,000 per annumJob Description:Key Responsibilities:To allocate resources effectively to implement organizational policies and programs, ensuring optimal utilization of human, material, and financial...


  • Vancouver, British Columbia, Canada C & R Digital Consulting Full time

    About the Role:We are seeking a highly skilled and experienced Strategic Operations Director to join our team at C & R Digital Consulting.Key Responsibilities:Develop and implement organizational policies and programs to drive business growth and success.Lead the establishment of major departments and associated senior staff positions to ensure effective...


  • Vancouver, British Columbia, Canada C & R Digital Consulting Full time

    The Strategic Operations Director role at C & R Digital Consulting is a dynamic position that requires exceptional leadership skills to drive organizational success. About the RoleAs a key member of our team, you will be responsible for allocating resources to implement policies and programs, authorizing the establishment of major departments, and...


  • Vancouver, British Columbia, Canada Government of Canada - Western Full time

    OverviewWe are seeking a highly skilled Strategic Operations Director to join our team at the Government of Canada - Western. This is a critical role that requires exceptional leadership and strategic thinking.Salary: $120,000 - $180,000 per annumJob DescriptionThe successful candidate will be responsible for allocating resources to implement organizational...


  • Vancouver, British Columbia, Canada Independent Poke Bar Ltd. Full time

    About Independent Poke Bar Ltd.We are seeking a highly skilled and experienced Strategic Operations Director to join our team at Independent Poke Bar Ltd. This is an exciting opportunity for a driven professional to lead our operations and take our business to the next level.SalaryThe estimated salary for this position is $85,000 - $110,000 per year,...


  • Vancouver, British Columbia, Canada Government of Canada - Western Full time

    As a key member of the Government of Canada - Western team, the Strategic Operations Director will play a crucial role in driving the organization's operational strategy.Key ResponsibilitiesDevelop and implement operational policies and programs to achieve organizational objectivesLead the establishment of major departments and associated senior staff...


  • Vancouver, British Columbia, Canada Visamondial Full time

    About the RoleWe are seeking a highly skilled Strategic Operations Director to join our team at Visamondial. In this key leadership position, you will be responsible for overseeing the overall strategy and direction of our organization.Job ResponsibilitiesOperational Leadership: Lead and manage our operational teams to ensure seamless execution of...


  • Vancouver, British Columbia, Canada Government of Canada - Western Full time

    Job SummaryWe are seeking a highly skilled Strategic Operations Director to join our team at the Government of Canada - Western. As a key member of our organization, you will be responsible for allocating resources, establishing departments, and coordinating work across regions.Key ResponsibilitiesDevelop and implement purchasing policies and...

  • Strategic Director

    4 weeks ago


    Vancouver, British Columbia, Canada Credit Union Central of Manitoba Ltd. Full time

    Director, Enterprise StrategyVancity, a community-based financial institution, seeks a Director, Enterprise Strategy to lead the development of its enterprise strategy and business plan. This role will work closely with key leadership to monitor and track progress against the enterprise plan, ensuring alignment with the organization's goals.The successful...