Beauty Consultant
4 weeks ago
Holt Renfrew offers a dynamic and fashion-driven environment where you can grow and develop your skills. Our partnerships with iconic luxury brands and commitment to corporate social responsibility inspire our team every day.
A career at Holt Renfrew provides a competitive total compensation package, generous employee discounts, pension, and health & dental benefits, tuition assistance, and continuous learning and development opportunities.
Key Responsibilities:- Develop long-lasting relationships with customers to increase sales, service, and loyalty.
- Exceed sales and service personal goals and targets.
- Build a loyal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the store selling team.
- Maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying marketing opportunities, executing events, and making assortment recommendations.
- Attend educational sessions, including product knowledge, vendor, and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price change, and related sales support tasks.
- Communicate regularly with clients through various methods regarding in-store events, merchandise requests, sales follow-up, and birthdays.
- Resolve customer service issues and partner with selling management on issues outside of guidelines.
- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative mindset, working with and through others in a team-oriented environment.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible work schedule, including nights, weekends, and holidays.
- Minimum of two or more years of experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment is preferred.
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