Customer Service Representative for Food Industry

5 days ago


DollardDes Ormeaux, Quebec, Canada Brunel Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Brunel, working with a leading company in global food supply chain integrity management. This position follows a hybrid work structure, requiring the successful candidate to be in office at least 3 days a week.

Responsibilities
  • Manage order entry and send sales orders (SOs) and purchase orders (POs)
  • Create new item master data and issue credit/debit notes
  • Monitor shipments and customer performance, addressing supply chain issues
  • Handle customer inquiries, concerns, and complaints
  • Maintain strong customer relationships to promote loyalty
Requirements
  • Fluent in English and French
  • Bachelor's degree in a related field
  • 1-2 years of customer service experience (non-call center)
  • Experience handling purchase orders/inventory
  • Intermediate proficiency in Excel, Outlook, and Word
  • Experience or general interest in the food and beverage industry is highly preferred
Salary Information

The estimated salary for this role is $55,000 - $65,000 per year, based on national averages for similar positions in Quebec, Canada.

About Brunel

With over 45 years of experience, we've created a global network of interesting clients and talented individuals working together through a vast array of services. We're committed to helping you find your next step in your career, whether it's within our company or elsewhere. Our team is passionate about delivering exceptional results and building lasting relationships with our clients and candidates.



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