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Mental Health Program Director

2 months ago

Sherwood Park, Alberta, Canada CASA Child, Adolescent and Family Mental Health Full time

CASA Child, Adolescent and Family Mental Health is committed to providing timely mental health care and empowering individuals to thrive. We are seeking a skilled Program Manager to lead our CASA House program.

About the Role

The Program Manager, CASA House will provide day-to-day leadership to a multidisciplinary team, overseeing clinical and service delivery operations, human resource management, coaching and mentoring, budget management, staff education and training, and program development and quality improvement. Key responsibilities include:

  • Providing leadership to a high-functioning clinical team, ensuring the provision of evidence-informed practice in the assigned program.
  • Overseeing the development of holistic assessment and treatment plans that are family-centered, trauma-informed, and inclusive of biological, psychological, social, and cultural factors for patients and their families.
  • Ensuring high-quality record management through the electronic medical record (EMR) system.
  • Monitoring workload distribution and ensuring it aligns with program needs and staff skill sets.

In this role, you will also be responsible for:

  • Participating in the complaint resolution process for patients and families.
  • Leading the planning and implementation of training opportunities at the program level, collaborating with the Clinical Education department on initiatives extending to the whole organization.
  • Ensuring patient safety event reporting and immediate risk mitigation.
  • Reviewing quarterly patient safety reports for program-specific trends.
  • Maintaining documentation and privacy policy adherence.
Qualifications

To be successful in this role, you will require:

  • A graduate degree in clinical psychology, social work, occupational therapy, or nursing, or a bachelor's degree in nursing with relevant experience.
  • Current registration in good standing with a professional college identified under the Health Professions Act.
  • A minimum of five years of clinical practice in child and family mental health and/or youth addictions.
  • A minimum of two years of clinical leadership in a mental health setting.
Conditions of Employment

We offer competitive salaries, benefits, and opportunities for professional growth. This position is open until filled, and we encourage qualified candidates to apply. Please quote the following competition number in your application materials: 24-060.