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Customer Experience Manager

1 week ago


Fredericton, New Brunswick, Canada Kirkland's Part time
About Us

Kirkland's Home is a leading home decor and furniture retailer dedicated to providing exceptional customer service and quality products. Our mission is to make every customer feel valued and satisfied with their shopping experience.

Job Description:

The Sales Team Leader will play a critical role in achieving this mission by leading a team of sales associates to provide exceptional customer service and drive sales growth. The ideal candidate will have a proven track record of sales success and excellent leadership and communication skills.

Responsibilities:
  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Collaborate with the store manager to achieve sales and operational goals.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 1 year of retail management experience with a proven track record of sales success.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.