Customer Service Ambassador
3 weeks ago
About BMO
BMO is a leading financial institution dedicated to providing exceptional service and support to its customers. Our team of professionals works together to deliver innovative solutions and exceed customer expectations.
Estimated Salary Range: $45,000 - $65,000 per year
This part-time Customer Service Representative role plays a crucial part in our retail banking sales and service team. The ideal candidate will have strong communication skills and be able to provide professional competency in Korean to support our Korean-speaking customers and colleagues.
Job Description
We are seeking an individual who can work up to 18.75 hours per week, Monday to Saturday. This person must be flexible and able to adapt to changing priorities and deadlines.
Key Responsibilities
* Deliver exceptional service to BMO customers and prospects
* Provide timely and effective responses to customer inquiries and concerns
* Collaborate with colleagues to achieve sales and service goals
* Utilize technology to enhance the customer experience and improve efficiency
Required Skills and Qualifications
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and analytical skills
* Professional competency in Korean is considered an asset
Benefits
* Competitive salary range
* Opportunities for career growth and development
* Comprehensive benefits package
* Recognition and rewards for outstanding performance
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