Retail Store Manager

2 weeks ago


Belleville, Ontario, Canada S&J Canada Inc Full time
Retail Store Supervisor Job Description

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at S&J Canada Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Inventory: Conduct regular inventory audits, manage stock levels, and ensure accurate inventory reporting.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring customer satisfaction and loyalty.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of retail experience, preferably in a supervisory role.
  • Language: English.
  • Work Schedule: 35 to 40 hours per week.
Work Environment:

Our retail store is a fast-paced environment with a focus on excellent customer service. You will be required to stand for extended periods, walk, and lift heavy loads. A cellular phone is required for this role.

Personal Suitability:
  • Accurate: Attention to detail and ability to maintain accurate records.
  • Client Focus: Excellent customer service skills and ability to build strong relationships with customers.
  • Efficient Interpersonal Skills: Ability to communicate effectively with colleagues and customers.
  • Flexibility: Willingness to adapt to changing situations and priorities.
  • Organized: Ability to prioritize tasks and manage multiple responsibilities.
  • Reliability: Dependable and punctual with a strong work ethic.
  • Team Player: Ability to work collaboratively with colleagues to achieve team goals.

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