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Housekeeping Associate

2 months ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time

**Job Overview**

As a Housekeeping Associate with Easton's Group of Hotels, you will play a vital role in ensuring the cleanliness and comfort of our guests. Your primary responsibilities will include assisting room attendants on assigned floors, collecting and transporting dirty linens to the laundry area, and delivering fresh linens to room attendant carts throughout the day.

**Key Responsibilities**

  • Assist room attendants with heavy items such as mattresses and linens, and deliver linens and other supplies to room attendants.
  • Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
  • Maintain the cleanliness and organization of floor closets and vending areas, including removing trash, wiping down shelves and counters, sweeping and waxing floors, and storing non-floor closet items in appropriate areas.
  • Respond to guests' requests for housekeeping supplies, such as linens, cots, and other essentials, in a timely and efficient manner.
  • Clean designated areas, including public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report any needed repairs or unsafe conditions to your supervisor.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies and amenities, minimizing waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May collect newspaper and other items for recycling.
  • May regularly assist with deep cleaning projects.

**Requirements and Qualifications**

  • Basic reading, writing, and math skills.
  • Some housekeeping experience.
  • Friendly and hospitality-focused attitude.
  • Attention to detail.
  • Ability to work under pressure in a fast-paced, stressful environment.