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Sales Associate

2 months ago

Hamilton, Ontario, Canada RONA Full time
About the Role

We are seeking a highly skilled Sales Associate to join our Commercial Sales Desk team at RONA. As a Sales Associate, you will play a key role in providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Product Expertise: Serve as the store expert by providing detailed product information to customers and other RONA associates.
  • Sales Activities: Conduct sales activities, including promoting and recommending products, plans, or installation services that match customer needs.
  • Inventory Management: Keep shelves stocked and merchandise correctly displayed.
  • Order Management: Prepare weekly flyers, enter new orders for customers, reach out to vendors on special orders, track and fulfill orders, and resolve issues.
  • Customer Service: Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.
  • Additional Tasks: Perform other related tasks to ensure the store runs smoothly.
Requirements
  • Experience: Experience in a similar role.
  • Customer Service Skills: Excellent customer service skills.
  • Analytical Skills: Strong analytical skills.
About RONA

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.