Senior Salesforce Service Cloud Developer

3 weeks ago

Canada N28tech Full time
Job Summary

We are seeking a highly skilled Salesforce Service Cloud Developer to join our team at N28 Technologies. As a key member of our implementation team, you will be responsible for delivering high-quality Salesforce project implementations, leveraging your expertise in Service Cloud to drive business growth and customer satisfaction.

Key Responsibilities
  • Design and implement Salesforce Service Cloud solutions to meet business requirements
  • Collaborate with cross-functional teams to ensure seamless integration with existing systems
  • Develop and maintain custom Salesforce configurations, integrations, and workflows
  • Provide exceptional customer support and training on Salesforce Service Cloud
  • Stay up-to-date with the latest Salesforce Service Cloud features and best practices
Requirements
  • 5-6 years of experience in Salesforce configuration and/or custom development
  • Proven expertise in Service Cloud, including case assignment, routing, milestones, entitlements, and knowledge base
  • Experience with Apex, Visualforce, and Lightning Components
  • Strong understanding of Salesforce security, data management, and workflow
  • Excellent communication and problem-solving skills
What We Offer

At N28 Technologies, we offer a competitive salary, bonus incentives, benefits, and flexible working hours. We are committed to providing a dynamic and supportive work environment that fosters growth and development.

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