Grocery Department Head

1 month ago

Camrose, Alberta, Canada Federated Co-operatives Limited Full time

About This Role:

We are seeking a seasoned Retail professional to lead and grow the Grocery department at our store. As a key member of our team, you will be responsible for the day-to-day execution of tasks, achieving budgeted goals, and executing sales strategies that support our company's vision.

Responsibilities:

  1. Oversee the Grocery department's day-to-day operations, ensuring efficient execution of tasks and planning for departmental direction.
  2. Achieve budgeted goals related to sales, margin, expenses, and inventory, and execute sales strategies that align with our company's vision.
  3. Meet established objectives in terms of brand, service levels, quality, and timeliness of delivery, and identify areas for improvement.
  4. Recruit, train, develop, coach, and motivate the department team, fostering a positive work environment that enables team engagement and desired results.
  5. Develop and achieve budgeted department goals related to pricing, sales, margin, expenses, and inventory.
  6. Ensure the efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs.
  7. Analyze period-end statements, identify if corrective action is required, and provide recommendations to the Store Manager.
  8. May plan, monitor, and manage internal projects from initiation to completion.
  9. Assist the Store Manager in communicating operational requirements and translating the company vision into departmental initiatives.
  10. Provide recommendations and support internal pricing, promotion, and product policies in response to local market needs and competition.
  11. Promote and ensure adherence to brand and merchandising standards, marketing efforts, and image standards.
  12. Ensure all applicable company policies and procedures are communicated and adhered to, and ensure safety and regulatory requirements and procedures are implemented and maintained.
  13. Provide leadership to the department, including goal setting, scheduling, assigning work, performance management, training, and development of team members.
  14. Apply operational knowledge in key performance areas to oversee the allocation of team assignments and achieve department objectives.
  15. Ensure prompt, efficient, and friendly customer service is provided at all times, maintaining high customer service levels to ensure customer satisfaction and identifying areas for improvement.

Requirements:

  • 5+ years of relevant retail experience
  • 5+ years of relevant customer service experience
  • 3+ years of leadership experience
  • A certificate or diploma in Business would be an asset
  • Foodwise certification is required (can train internally if candidate does not already possess)

This role will require the use of various computer software, AI predictive software, phone applications, as well as manual heavy lifting of products (up to 50lbs). As an employee of our company, you will receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our employees to take advantage of learning opportunities and foster a culture of teamwork and innovation.

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