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Sales Team Lead

1 month ago

Halifax, Nova Scotia, Canada Pine House Grocery Store Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Pine House Grocery Store. As a Sales Supervisor, you will be responsible for overseeing the sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Assign Sales Workers to Duties: Effectively manage and allocate tasks to sales team members to ensure seamless customer service.
  • Authorize Payments: Verify and approve payments made by customers, ensuring accuracy and security.
  • Order Merchandise: Coordinate with suppliers to procure necessary stock, maintaining optimal inventory levels.
  • Establish Work Schedules: Create and manage work schedules for sales team members, ensuring adequate coverage and minimizing overtime.
  • Sell Merchandise: Provide excellent customer service, promoting and selling products to meet sales targets.
  • Prepare Sales Reports: Analyze sales data, identifying trends and areas for improvement to inform business decisions.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and timely manner, ensuring customer satisfaction.
  • Organize Inventory: Maintain accurate inventory records, ensuring stock levels are up-to-date and optimized.
  • Supervise Sales Team: Mentor and guide sales team members, providing feedback and coaching to improve performance.
Requirements
  • Secondary (High) School Graduation Certificate: Minimum educational requirement for the role.
  • 1-2 Years of Experience: Relevant work experience in sales or a related field.
Work Environment

Pine House Grocery Store is a dynamic and fast-paced retail environment. As a Sales Supervisor, you will work in a team-oriented setting, collaborating with colleagues to achieve sales targets and provide exceptional customer service.