Family Support Worker

2 weeks ago


Edmonton, Alberta, Canada YMCA of Northern Alberta Full time
Family Support Worker - Child and Youth Development Specialist

The YMCA of Northern Alberta is committed to integrating its values of diversity and social inclusion into all aspects of its work. We strive to create strong leadership through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and reflect the communities we serve.

This role supports parents and caregivers of children aged 7-18 within the Family Connect Family Supports program. The Family Support Worker will work with families in their homes, providing support for child and youth development and well-being, increasing caregiver capacity, social connections, and support. This will be achieved through in-person, virtual, and community-based visits.

The Family Support Worker will provide in-home support to caregivers through supportive counselling, resources, referrals, and increasing parent knowledge. This position requires regular use of a vehicle and a flexible schedule, including days, evenings, and occasional weekends. Regular networking and event planning within the team dynamics is also required.

With support from leaders, the Family Support Worker will develop their interpersonal and communication skills, approaching work with a high degree of professionalism. This role offers the opportunity to work with diverse populations and understand their unique challenges.

Key Responsibilities:

  • Recruit and screen families for participation in the Family Supports program.
  • Provide individual supportive counselling and advocacy, facilitate community placements, provide feedback to participants, and communicate progress to the team as necessary.
  • Work with families to improve parenting skills and provide a safe, nurturing environment for their children.
  • Plan and implement programs within YMCA guidelines and contracted performance measures.
  • Research and develop relevant program materials, manuals, and tools to meet group and individual learning needs.
  • Advocate for families in crisis, assist with problem-solving, and goal planning to increase their confidence in meeting their children's and family's needs.
  • Maintain program administration systems.
  • Establish effective community relations and market programs to achieve programmatic and financial targets.

Requirements:

  • University degree in a Human Services field or equivalent.
  • 2 years of experience working directly with vulnerable families.
  • Previous experience working with cultural groups, high-needs, and marginalized populations.
  • Standard First Aid and CPR certification.
  • Non-Violent Crisis Intervention and Suicide Intervention certification (preferred).
  • Valid driver's license, clear driver's abstract, and access to a vehicle.
  • Able to obtain a Police Information Check and Vulnerable sector and Child Intervention/Enhanced Security check.

The YMCA of Northern Alberta offers a meaningful career with opportunities to grow, a culture of honesty, respect, and pride, colleagues with diverse perspectives, comprehensive benefits, and membership to our health and fitness facilities.


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