Director of Market Expansion

1 month ago

Toronto, Ontario, Canada Pager Full time $155,000 - $231,000
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Director of Go-To-Market. This role will play a critical part in enabling our company's rapid growth and expansion of our Operations Cloud.

Key Responsibilities
  • Support Sales and Customer Success leaders in optimizing pricing and packaging for all transaction types, customer segments, and routes to market.
  • Work with the Pricing Team to develop, document, and execute scalable pricing programs, policies, and practices for operationalizing our pricing framework across regions, channels, and key business segments.
  • Partner closely with senior executives and leaders across product management, engineering, finance, sales, marketing, business applications, and other teams to craft PagerDuty's pricing and discount strategy and operations for innovation, growth, profitability, and market leadership.
  • Drive cross-functional project management, data analysis, and modeling for assessing options, impact, and actionable recommendations.
  • Help to develop and drive culture for a team of product and pricing professionals.
Requirements
  • 8+ years of work experience at a top-tier consulting firm, pricing, marketing, finance, or corporate strategy function, with a track record of high performance.
  • ~3+ years of work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, and FedRamp pricing.
  • Strong communicator, able to convey complex ideas clearly and concisely (verbally and in writing) with comfort across business and technical discussions.
  • Good working knowledge of the Software/SaaS industry, ideally with domain exposure to DevOps, IT Ops, or infrastructure software.
  • Excel in strategy development, business analysis, and financial modeling, problem-solving, and project management.
  • MBA degree from a world-class institution and Bachelor's degree with strong academic performance.
About PagerDuty

PagerDuty is a global leader in digital operations management. Our customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

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