Quick Service Food and Beverage Director

7 days ago


Toronto, Ontario, Canada Eataly Group Full time
Director - Quick Service Food and Beverage

We are seeking an experienced Quick Service Food and Beverage Director to lead our QSR operations at Eataly. The successful candidate will be responsible for directing complex QSR operations, collaborating with Retail and Full Service Restaurants teams, and overseeing the performance of Sales Associates and Baristas.

Main Objectives:

  • Drive QSR operations to achieve maximum profitability and efficiency
  • Lead and develop a high-performing team: source, train, motivate, evaluate, develop, and retain top talent
  • Oversee daily operations, including scheduling and resource allocation, to minimize labor costs and maximize sales
  • Ensure exceptional guest experience through quality food and beverage offerings

Requirements:

  • Bachelor's Degree in Hospitality Management or related field
  • 6+ years of management experience in a high-volume, fast-paced quick service or counter service environment
  • Proven track record of driving business growth and improving customer satisfaction
  • Exceptional leadership, communication, and problem-solving skills


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