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Customer Relationship Director

3 weeks ago


Toronto, Ontario, Canada SHI International Corp. Full time

About the Role

This Customer Relationship Director opportunity is ideal for a highly motivated individual who is passionate about building strong customer relationships and driving business growth. As a key member of our team, you will be responsible for developing and maintaining long-term relationships with Enterprise customers and identifying opportunities for growth.

You will work closely with our field-based Solution Architects and Subject Matter Experts to provide customers with in-depth technology solutions across a wide variety of IT products and services. Additionally, you will be required to report to the District Sales Manager – Canada, and may be required to report to the SHI Canada office location as determined by SHI management.

About Us

SHI International Corp. is a global industry leading IT solutions provider, established for over 30 years. We have grown from a small software only reseller to offer a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.

We provide innovative solutions and world-class support from over 30 offices throughout the U.S., the U.K., Republic of Ireland, Canada, France, Hong Kong and Singapore. Our team offers positions ranging from entry-level to seasoned experts in sales, technical and support personnel.

Responsibilities

  • Develop and maintain long-term relationships with Enterprise customers.
  • Identify and pursue new business opportunities.
  • Work closely with field-based Solution Architects and Subject Matter Experts to provide customers with in-depth technology solutions.
  • Stay up-to-date on emerging and existing technologies through company and partner training.
  • Act as a trusted advisor to customers and provide ongoing education to keep them informed of new technologies.

Qualifications

  • Bachelor's Degree or equivalent work experience.
  • 10 + years Field Sales experience.
  • 5 + years of VAR experience.
  • Cold calling experience in a sales 'hunter' role.
  • Experience in driving new business and managing existing customers.
  • Experience in a quota carrying role.
  • Deep understanding of how clients use technology to meet business objectives.

Required Skills

  • Ability to approach customer and sales requests in a dedicated and consultative manner; listen and understand customer requests and needs and effectively deliver.
  • Strong communication and presentation skills.
  • Ability to travel locally within territory as needed.
  • Self-motivated with ability to work with limited direction and oversight.
  • Excellent consultative sales skills.
  • Strong interpersonal and customer service skills.
  • Ability to prospect, negotiate, and close deals.

Benefits

  • The estimated annual pay range for this position is $200,000 - $250,000 CAD which includes a base salary and bonus.
  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.