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Food Service Supervisor

2 months ago

Vancouver, British Columbia, Canada The Dirty Apron Cooking School & Delicatessen Inc. Full time
Job Summary

The Dirty Apron Cooking School & Delicatessen Inc. is seeking a highly skilled Food Service Supervisor to oversee the culinary operations of our esteemed establishment. As a key member of our team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Direct and supervise a team of food preparation staff to ensure efficient and effective food production.
    • Provide guidance and training to staff members to enhance their skills and knowledge.
  • Food Quality and Safety
    • Establish and maintain high standards of food quality, presentation, and safety.
    • Conduct regular quality control checks to ensure compliance with health and safety regulations.
  • Inventory Management
    • Manage inventory levels of ingredients, supplies, and equipment to minimize waste and optimize resource utilization.
    • Monitor and control stock levels to ensure timely replenishment and minimize stockouts.
  • Customer Service
    • Ensure that all customers receive exceptional service and are satisfied with their dining experience.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit regular reports on food sales, inventory, and customer feedback.
    • Maintain accurate records of staff performance, customer feedback, and inventory levels.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a food service or culinary role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong attention to detail and ability to maintain high standards of quality and safety.
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction and quality food production.
  • Work Term
    • Permanent position with regular working hours.
  • Work Language
    • English language proficiency required.
  • Hours
    • 30 to 40 hours per week.