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Care Team Liaison

2 weeks ago

Newmarket, Ontario, Canada Njoyn Full time

Job Description

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We are seeking a highly skilled Clinical Care Coordinator to join our team at Njoyn. The successful candidate will be responsible for identifying patients suitable for the bundled care pilot "Southlake@Home" and acting as a liaison between home and community care providers and the Southlake hospital care team.

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The Clinical Care Coordinator will collaborate with patients, physicians, caregivers, family members, and care-team members to ensure seamless care transitions and efficient use of resources.

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Key responsibilities include:

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  • Liaising with community providers on a daily basis;
  • Participating in joint problem-solving and case management to ensure provider interventions meet patient goals;
  • Referring patients to CLHIN home care services when necessary;
  • Facilitating transitions to the CLHIN home and community care program;
  • Providing information on community resources and facilitating referrals to Community Support Services;
  • Maintaining knowledge of Quality Improvement methodologies and implementing best practices guidelines.
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Requirements

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To succeed in this role, you will need:

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  • Strong communication and interpersonal skills;
  • Ability to work collaboratively with healthcare professionals and community agencies;
  • Knowledge of Quality Improvement methodologies and experience working on clinical pathways and best practice guidelines;
  • Data collection and analysis skills;
  • Understanding of community resources and referral processes.
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Benefits

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Njoyn offers a comprehensive benefits package including competitive salary, opportunities for professional growth and development, and a dynamic work environment.

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About Us

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Njoyn is a leading healthcare organization committed to delivering exceptional patient care and improving health outcomes. We are dedicated to fostering a collaborative and supportive work environment that enables our staff to thrive and reach their full potential.