Security Officer
3 weeks ago
Job Title: Security Officer
Job Summary:
We are seeking a highly skilled and experienced Security Officer to join our team at Gateway Casinos & Entertainment Limited. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and employees, while also protecting the company's assets and reputation.
Key Responsibilities:
- Monitor gaming floor activity and respond to guest inquiries in a timely and professional manner.
- Control access to the facility and sensitive areas, ensuring that only authorized personnel have access.
- Monitor alarm panels and control and issue keys as necessary.
- Write reports, maintain a daily log, and conduct investigations as required.
- Provide First Aid and medical attention as needed.
Requirements:
- Minimum 6 months experience in a security role.
- Proven high level of customer service.
- Detail-orientated and organized nature.
- Solid analytical and communication skills, both written and verbal.
- Current First Aid/CPR certification.
- Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
- Sensitive in dealing with people and proactive in providing solutions.
- Good judgment and understanding of casino operations.
- Experience with computers and surveillance equipment.
- Benefit from working flexible hours, evenings, and weekends.
- Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
- ProTect and Deal Us Security Staff Training program completion within 30 days of start in Alberta.
- Completion of Serving It Right (BC)/ Proserve (Alberta)/ Smart Serve (Ontario) certificate prior to start date.
- Ability to stand and walk for long periods.
- Capacity to physically restrain and secure individuals using prescribed techniques.
- Social perceptiveness and good vision to identify people.
Why Work With Us?
Gateway Casinos & Entertainment Limited is a leading gaming and entertainment company in Canada, with 27 gaming properties across British Columbia, Ontario, and Alberta. We offer a dynamic and fun work environment, with opportunities for career advancement and professional growth. Our employees are our greatest asset, and we are committed to providing them with the training, support, and resources they need to succeed.
Get to Know Gateway:
Gateway Casinos & Entertainment Limited is a multi-pronged growth strategy has seen us diversify and expand our product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of our proprietary brands include Match Eatery & Public House, Atlas Steak + Fish, and the new Halley's Club.
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