Audio Visual Specialist

2 days ago


Edmonton, Alberta, Canada Encore Canada Full time
Job Summary

We are seeking a skilled Audio Visual Technician to join our team at Encore Canada. As a key member of our operations team, you will be responsible for setting up and operating audiovisual systems in hospitality environments, ensuring customer satisfaction and technical proficiency.

Key Responsibilities
  • Set up and operate basic audiovisual equipment for events, ensuring flawless execution and timely breakdown.
  • Exceed customer expectations through effective communication and relationship building, monitoring events and checking in on customers throughout the day.
  • Understand and foster the hotel/client relationship, handling equipment challenges and changes in a timely and professional manner.
  • Complete systems entry and paperwork accurately, following company procedures and increasing revenue through floor up-selling techniques.
  • Work with clients to finalize invoices and complete order entries as needed.
Job Qualifications
  • High School Diploma required, Associate's degree preferred.
  • 1 year of customer service or hospitality experience preferred.
  • 1 year of audio visual experience or equivalent in educational environment preferred.
  • A valid driver's license is required for team members that may operate Company vehicles.
Competencies
  • Ownership
  • Hospitality
  • Professionalism
  • Responsiveness
  • Safety Conscious
  • Action Oriented
  • Tech Savvy
  • Ensures Accountability


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