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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Crunch Fitness (CFC003). As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a welcoming and inclusive atmosphere in our club.
Key Responsibilities- Membership Sales: Meet and exceed sales targets by promoting our membership options and services to potential customers.
- Customer Service: Provide prompt and courteous service to members and guests, addressing their queries and concerns in a professional and empathetic manner.
- Facilities Management: Ensure that our club facilities are clean, organized, and well-maintained, adhering to our high standards of quality and safety.
- Communication: Effectively communicate with members and guests, providing information on club services, events, and promotions.
- Teamwork: Collaborate with other team members to achieve our business objectives, sharing knowledge and expertise to drive success.
- Availability: Must be available to work Monday to Friday evenings until midnight and weekends.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact with people of diverse backgrounds and ages.
- Computer Skills: Proficient in using computer systems and software, with the ability to learn new systems quickly.
- Customer Service Skills: Strong customer service skills, with the ability to remain calm and composed under pressure.
- Employee Discounts: Enjoy discounts on our membership options and services.
- Training and Development: Receive ongoing training and development opportunities to enhance your skills and knowledge.
