Help Desk Technician

3 weeks ago


Abbotsford, British Columbia, Canada Fraserway RV Full time

We are seeking a highly motivated and enthusiastic Help Desk Technician to join our IT services team at Fraserway RV. As a key member of our team, you will be responsible for providing technical support and assistance to our staff and customers.

Key Responsibilities:

  • Assume first point of contact for incoming support requests to the IT service desk.
  • Provide technical assistance for hardware, software, networks, and Operating System issues.
  • Installations or replacements of PCs, telephone handsets or other peripheral components.
  • Support onboarding and offboarding process for new hires or exiting staff.

Requirements:

  • Bachelor's degree, college degree in Computer Science, information systems or computer engineering OR 5 years of related experience.
  • Knowledge of computer hardware or peripheral device setup and configuration.
  • Experience with desktop and server operating systems.

Work Environment:

  • The working environment of the Help Desk Technician is an office environment.
  • Must have ability to perform essential functions including the ability to sit for extended periods of time and maintain focus for several hours.

Salary: $50,000-$55,000 based on experience.


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