Operational Excellence Manager
1 day ago
We are seeking an experienced Retail Store General Manager to join our team. As a key member of our retail leadership group, you will be responsible for driving sales growth, optimizing store operations, and delivering exceptional customer experiences. The ideal candidate will possess excellent leadership and management skills, with a strong background in big box retail management.
Main Responsibilities- Leading a high-performing team to achieve sales growth and profitability
- Implementing and managing strategies to optimize store operations, improve efficiency, and reduce costs
- Developing and administering policies and procedures to control the use of assets and provide for regular and periodic maintenance
- Ensuring compliance with regulatory authorities, including the Canadian Firearms Centre
- Coaching and developing senior management team members to achieve their full potential
- Facilitating ongoing change for continuous improvement in the store and company-wide, including communication, gaining support from the store leadership team, and driving the execution of new programs
- Partnering with Human Resources to encourage employee engagement and development, managing employee performance and disciplinary actions in accordance with corporate policies and processes
- Maintaining good and regular communication with the retail management team, retail staff, and corporate partners
- Providing regular written and oral reports on the monthly operations of the store, interpreting financial statements, reporting on correspondence and activities, and advising on policies and future planning
- Minimum 3-5 years of experience in retail management, preferably in big box retail
- Strong leadership and management skills, with a proven track record of success
- Excellent communication and interpersonal skills
- Ability to work in a dynamic, fast-paced environment
- Strong analytical and problem-solving skills
- Proficient in office software packages, including word processing, spreadsheets, Internet, email, etc., MS Office preferred
- Knowledge and/or experience in outdoor activities and associated products is preferred
- Ability to obtain a CFC PAL license is required
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