Financial Services Coordinator

3 days ago


Victoria, British Columbia, Canada National Bank Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as a Client Experience Specialist. In this role, you will work closely with a wealth advisor to provide exceptional client experiences, leveraging your expertise in customer service and financial transactions.

Responsibilities
  1. Support wealth advisors in providing outstanding customer service, addressing client inquiries, and resolving issues promptly
  2. Process financial transactions, including deposits, withdrawals, transfers, and currency conversions, while maintaining accurate records
  3. Analyze client files to identify areas for improvement and implement changes as needed
  4. Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded
Requirements
  • Completion of a college or university diploma in a related field
  • Two years of experience in the banking, insurance, or financial services industry
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Excellent communication and interpersonal skills


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