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Shift Manager

2 months ago

Kindersley, Canada BURGER KING RESTAURANTS Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Burger King Restaurants. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that our high standards are met.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Staff Development: Train staff in job duties, sanitation, and safety procedures, and provide feedback and coaching to improve performance.
  • Inventory Management: Monitor and control inventory levels to minimize waste and ensure that we have the necessary supplies to meet customer demand.
  • Financial Management: Manage cash handling and ensure that all financial transactions are accurate and secure.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Fast-paced environment with a focus on customer service and food quality.
  • Supervision: 5-10 people, including food service counter attendants, food preparers, and kitchen and food service helpers.
  • Security and Safety: Basic security clearance.
  • Transportation/Travel Information: Own transportation.
  • Work Conditions and Physical Capabilities: Combination of sitting, standing, walking, and standing for extended periods.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.